Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Tax program...
on April 12, 2025
Posted by: Harley111
Easy to do business with........................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1
on April 12, 2025
Posted by: Tax Slayer6969
from Windsor Maine
Not too bad. I think i did it correctly. I guess we will find out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TT
on April 12, 2025
Posted by: CSRD
from Colorado
you continue to provide excellent advice and service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo crap
on April 12, 2025
Posted by: Unhappy user90001
from Your mom's house
Terrible worst tax product on the market, would rather shove my hand in a blender than use TurboTax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great all around
on April 12, 2025
Posted by: BadHooker
from Oklahoma w
Easy to use. I needed to call because of my mistake and they were very helpful
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Yep, its taxes
on April 12, 2025
Posted by: Sigh127
from PA
simple effective service but really wish it would not bug me to spend more on useless crap every three pages.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not impressed
on April 12, 2025
Posted by: Turboracks
Your product has increased in price by a large margin over the last time I used it.
On my first run through I filed my w-2’s on my own but your system had defaulted me to a nearly $250 upgrade for a “live help” option. Even after selecting the “see other options” tab it still asked me to pay the upgrade that I never utilized once throughout the process.
I then had to completely redo my return because I refuse to pay for something that I did not need. It should be more transparent what your options other rather than trying to confuse your customers into paying for something they don’t need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
BAD
on April 12, 2025
Posted by: ITS BAD
BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD.
Written by a customer while visiting turbotax.intuit.com