Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax held my hand
on April 12, 2025
Posted by: GJB25
I had an unusual occurrence in tax year 2024. I had no idea how it would play out for the IRS. TurboTax identified the situation. I was asked and answered the appropriate questions and continued on my way. My tax payment DID increase but it wasn't as devastating as I was imagining.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax benefits
on April 12, 2025
Posted by: Garrett1253
EASY WALK THROUGH AND ACCESS TO INGORMATION, would use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good but needs to integrate AI
on April 12, 2025
Posted by: RogJohn17
from Silver Spring, MD
I did my taxes myself without assistance this year and it took me over 5 hours. Platform is good but prompts are not clear and I wish there was a trusted AI integrated platform that I could easily use inside the app.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My go-to!
on April 12, 2025
Posted by: kgab
This program really makes the process as easy as it can be. The best is when you use it consecutive years and all your information is already there! I also really like that you can use different levels of support depending on what you need in any given year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 Return Experience
on April 12, 2025
Posted by: Holdfast24
from Colorado Springs, CO
Shout out to Dolline who helped me is trying to take her grandkids to Disney! I hope she wins!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Are you this vain?
on April 12, 2025
Posted by: none0907
Why did you drop the chance to add to your IRA/Roth?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 12, 2025
Posted by: Betty219
from FL
Easy to use and very explanatory. I recommend people to use this site for their taxes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is still a great product.
on April 12, 2025
Posted by: SupeM
from New Market, TN
Experience was good. i did have a learning curve to get use to the new procedural layout compared to the TurboTax layout that I have used for many years. I had a sense that I was being rushed unnecessarily and felt that moving slower would allow time for more accuracy on my part.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com