Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,687 Reviews)
Rating breakdown 43,687 reviews
5 Stars
32,561
4 Stars
5,073
3 Stars
2,277
2 Stars
1,439
1 Star
2,337
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome!
on April 12, 2025
Posted by: drix2123
very nice.. very helpful in assisting and answering questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The Spanish Inquisition was More Merciful Than You
on April 12, 2025
Posted by: Aleczander The Great
from Nashville, TN
This is the most frustrating experience ever invented. Your constant prompts trying to upsell when I've already denied them multiple times makes me want to throw my computer out the window. Taxes are complicated enough - thanks to your lobbying of the government to keep them that way so you can stay in business - without your cumbersome system getting in the way at every step. Ask once - if I say no, DO NOT ASK AGAIN. You're just making an already slightly annoying task even more annoying. On top of that, $140 to tell me to take the standard deduction should be criminal. May your underpants always be damp, may your car break down in the rain on a country road with no service station within 50 miles and no cell service. May your hair leave your head in favor of your back, may your bladder be overactive. I wish only the worst for your executives and anyone else who had a hand in creating this diabolical tool for torture.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
$203? Insanity.
on April 12, 2025
Posted by: JD288888888
Easy to use, far too expensive. You’ve really increased a lot year over year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best hands down!
on April 12, 2025
Posted by: RandShei65
from Memphis,Tn
Easy and stress free. We have been faithful users for many years now, wouldn’t use any other service!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on April 12, 2025
Posted by: CristK
from fl
good way to complete own taxes and validation its right
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I was sold something else
on April 12, 2025
Posted by: 2024Filing123
This was deceiving. It said it was a free filing and ended paying almost $300.00 to file my taxes. I am a senior with limited income. Not what I wanted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on April 12, 2025
Posted by: Fred 1944
from Kansas City, MO
OK I have used Turbotax for at least fifteen years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bad system getting worse
on April 12, 2025
Posted by: Nopedontneedit
Forces you to pay for taxes and upsets without really getting a choice. System is still hard to know what goes where and when I have questions the automated system is terrible. I had gone through and thought I finished everything, but then got email saying it hadn't. Not sure what happened but very stressful to find it taxes weren't sent.
Written by a customer while visiting turbotax.intuit.com