Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Very Helpful
on April 12, 2025
Posted by: Sandi1992
from Virginia
Some error message could be explained a little more in detail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 12, 2025
Posted by: pk30
easy to file. Have used TT for years. Appreciate how thorough they are.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely user friendly and effective.
on April 12, 2025
Posted by: Cain71
from Greenville SC
Turbo Tax makes it very easy to use and don't waste your time with irrelevant questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Better than filling late.
on April 12, 2025
Posted by: Rybake
I let time slip by and was forced to use your service this year. You people nickel and dime customers to death. And once you choose a package start filling it out then realize you can use a cheaper one you won’t allow the option of going back and choosing another package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love my TurboTax
on April 12, 2025
Posted by: BuddW
from Evanston, IL
I hate taxes, which is why I love TurboTax. They take the stress away (almost)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
FEES
on April 12, 2025
Posted by: Ben1969
the fees are ridiculous. i feel like i could have spent my whole return on them. i dont see the benefit of doing them myself with this app. needed to get them done though so here is your money. probably wont be back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
way to expensive!
on April 12, 2025
Posted by: Broke Now 21
process was fine but the cost is way too high. I will not be using it next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax needs to fix underpayment penalty calc
on April 12, 2025
Posted by: Wyatt9
from IL
Turbo tax has forced me to pay an underpayment penalty for the past 3 years even though one should not be due. The IRS refunded the last two years and hopefully will do the same this year but its really annoying for Turbo tax to force the payment of this invalid penalty upfront.
Written by a customer while visiting turbotax.intuit.com