Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not worth the time or money
on April 11, 2025
Posted by: Sandy512
from WA
This was terrible. It ran me around in circles and didn't have helpful details and explanations as I got further in. The payment process was sneaky and not up front or transparent in any way. I will not recommend this product to anyone, and I won't use it again if I have another choice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but expensive product
on April 11, 2025
Posted by: Fubu2
from Ohio
I been using turbo tax for years. But this year it was a little confusing on some of the questions but I still like it and will continue to use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 11, 2025
Posted by: Datderr
Easy as easy gets. Get the app or go online and get your taxes done now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax made this so easy, with all my forms
on April 11, 2025
Posted by: jvmsesh
from TX
Very steamlined and made it even easier allowing me to update my living info after my out of state move. Love this service.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not actually free
on April 11, 2025
Posted by: ElectricalOutlet
All was well, until I realized that “free” actually means $215.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Two thumbs up!
on April 11, 2025
Posted by: Kip111111
The service is easy to use. Compared to other services this is leagues better. ahead of the curve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I HATE TURBO TAX
on April 11, 2025
Posted by: lex1235
from CO
terrible experience I hate turbotax now after using for years and reading about the scams. I will not be using in future as turbo tax is not trustworthy and scams its users into paying for unneeded services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Satisfied Customer!
on April 11, 2025
Posted by: alohawin
I used another service last year but quite happy to return to Turbo Tax. It was easy enough to follow the steps and I am more than satisfied with my tax returns!
Written by a customer while visiting turbotax.intuit.com