Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,597 Reviews)
Open Ratings Snapshot
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
Turbo Tax is not as good
on April 10, 2025
Posted by: PE47
from Atlanta
I have been using turbo tax for years. This year I couldn’t see my progress as I worked. Then turbo tax charged my credit card for federal tax owed without telling me they halved the actual amount they paid IRS on 4/16.
Is this what credit karma does?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Review
on April 10, 2025
Posted by: 2024joint
from CT
Mixed Review-questions and data entry was easy to understand, photos of documents made it easy and were fairly accurate, easy to review. Pricing was far more than expected, unable to pay for program upfront, not able to access second tax return and had to create and pay for a second return-not able to use same email for a second return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax made simple
on April 10, 2025
Posted by: hometown67
from Wv
Easy to navigate and simple to file would recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Way better than paying a CPA
on April 10, 2025
Posted by: richycg
from indiannapolis, in
I love it, it is so easy and straight forward... it's even fun.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Does not follow California State Income Tax Bracke
on April 10, 2025
Posted by: disgruntled_worker
Turbo tax had me paying 7% California State Income Tax on $39,000. They don't follow the tax brackets.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
easypeasyturbotax
on April 10, 2025
Posted by: ZEWA
from north carolina nc
EASY TO UNDERSTAND NO PRESSURE, completed over several days at my pace
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to do my taxes with TurboTax
on April 10, 2025
Posted by: MichelleHurt1
from Stafford, VA
Great product- easy to use! My taxes are a little more complicated, but TurboTax made it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Was good
on April 10, 2025
Posted by: Tracy 55
from NH
Was fast and easy. Experience. But wish it wasn't so expensive.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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