Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,647 Reviews)
Open Ratings Snapshot
Rating breakdown 49,647 reviews
5 Stars
36,174
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
average
on January 31, 2025
Posted by: Fireblaster
I feel like turbo tax doesn't do a good job of explaining how to file, when a spouse has passed away.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Fantastic
on January 31, 2025
Posted by: RoyKelly
Always good to file my return with Turbo Tax and I have been using turbo Tax for over 20 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy
on January 31, 2025
Posted by: aweh
from bloomington MN
first year with a LLC. the prompts were great and made it easy to file
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is efficient
on January 31, 2025
Posted by: SlimCheT
Turbo Tax was quick and easy, also very insightful information was readily available.
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
No need for premium
on January 31, 2025
Posted by: Ash disappointed
from United States
I did not need turbotax premium and only wanted to see if I itemized what the refund was to compare. After doing that though, I realized I was fine with the $49 option but I was not able to go back. It was frustrating and unneccessary. We should be able to put out info in and compare itemized to standard without premium. I am frustrated by the added fees and do not feel I saved 20% as advertised in my email.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Still the Easiest
on January 31, 2025
Posted by: TheDuuude
Works great every time, just wish they would stop driving the price up every year. Was a great deal around 80 bucks, but still a time saver and efficient for 138.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is amazing
on January 31, 2025
Posted by: Tasha5189
from Ohio
Its an amazing app and I'd refer everyone I know to use it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Not as free as one would hope.
on January 31, 2025
Posted by: Turbotax Filer 1846453527
Overall the best when it comes to filing taxes. 3 Stars as I started with a free return and ended up paying over $200 to actually file. To many tax return items are locked behind pay walls, and the upgrades are maliciously pushed. I understand the upgrades but maybe only push the upgrades once at the very beginning and be absolutely as clear as possible what those upgrades get you both in benefits and what it enables in the return.
Written by a customer while visiting turbotax.intuit.com
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