Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Don’t waste your money
on April 10, 2025
Posted by: Jroger1111
Too expensive and you don’t get a refund. What a waste.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome service
on April 10, 2025
Posted by: BLAIKE
I love this service easy to use and fast too! Thanks so much!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on April 10, 2025
Posted by: Franky0716
from Lake Worth. Florida
Easy and quick totally for everyone. Have done it every year and will continue. God willing of course
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Charges
on April 10, 2025
Posted by: NicknameIsMade
from Tallahassee, FL
$40 charge to use the tax refund to pay for filing with Turbo Tax is ridiculous, that's on top of the other $229 in fees. I will be looking elsewhere next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on April 10, 2025
Posted by: Mateo7777
from California
TurboTax is my favorite tax software to use. It's always an easy process.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done in 2 hours
on April 10, 2025
Posted by: Rhonda 1970
from Hiram, ohio
Went easy till the end! Only because I have to figure out how to find in my phone and print
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Does the Job
on April 10, 2025
Posted by: Richard285
Turbo Tax gets the hob done. I liked earlier versions netter because I think Turbo Tax is trying to do too much for you. If you understand taxes preparation ( I have done my own taxes for 57 years and pretty well known what to do. I can see that a newbie would love to have all the questions et al but I find them annoying. I especially hate all the PIN numbering. It droves me crazy. I ended up mailing my returns in because it became too cumbersome deal with all the "help" that was offered.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax: Solving a problem it helped create
on April 10, 2025
Posted by: Tax The Rich More
from Example: New York
Using TurboTax is like hiring someone to help you out of a maze they built. Sure, the software is polished, but let’s not ignore the fact that TurboTax thrives on keeping taxes confusing. They've spent millions lobbying to prevent the IRS from offering simple, free filing options—because if taxes were easy, TurboTax wouldn’t have a reason to exist.
They parade around like heroes for "simplifying" tax filing, when in reality they’re the gatekeepers of the nonsense. It’s like lighting your house on fire and then charging you to put it out.
The worst part? Most people could file for free—but TurboTax buries those options so deep you’d think they were hiding treasure. Spoiler: they are. It’s your money.
Thanks, TurboTax. You’ve turned paying taxes into a subscription-based escape room.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com