Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
2025 IN THE BAG THANKS TURBO TAX
on February 6, 2026
Posted by: MIK3YD
from 1998s Monterey dr 3
EASY TO FOLLOW STEPS EVEN FOR FIRST TIME FILERS..EASY WEB DESIGN
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I used TurboTax and I love it
on February 6, 2026
Posted by: Nat11111
from Va
I had a great filing experience and rather informative. The process was simplified, explained, and thoroughly checked which gave me a peace of mind all along.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on February 6, 2026
Posted by: Sriram123
from New Jersey
I found TurboTax to be an excellent tool for filing taxes. The interface is clean, intuitive, and very user-friendly, making the entire process straightforward even for someone without deep tax knowledge. The step‑by‑step guidance ensures that nothing is overlooked, and the prompts are clear and easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 6, 2026
Posted by: Nayacorniel
from New Jersey
Accuracy
Compatibility
Features
Interface
Support
Compatibility
Features
Interface
Support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I would suggest that everyone uses turbotax
on February 6, 2026
Posted by: MyTax 2025done
from SC
Everything went well as usual! I'm always happy with turbotax. Thanks so much for your help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 5, 2026
Posted by: Lysettac
from South Carolina
Excellent, accurate and very helpful...Will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
@wESoMe PrOduCt!1!!
on February 5, 2026
Posted by: pooptouche
from Your moms
If I could give it I zero I would. Your payment screen is so confusing I about wiped my return and went to a different site. Forced upgrade at $100 because I was on unemployment, $40 dollars extra for state refund, Oh don't forget to push the upgrade to max 4000 different times through the process. Then finally, when you reach the end the refund, the return selections!!!! Free options, like mail and normal direct deposit are literally hidden behind other fees like $40 to use your refund, add $35 for direct deposit within 5 days, or a free checking account with your ghost karma internet bank. The entire process has made me feel like Im on a scammy 1990s site with pop up ads and a corporate shill slime ball shoehorning every nickel and dime feature possible into this "product" I honestly feel sad and a little bit disgusted now. I wish you people would do better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
howdy cowboy
on February 5, 2026
Posted by: cowboytakemeaway
from TN
Howdy partner, doing taxes all day. Howdy partner, doing taxes all day.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com