Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Ease of Execution
on February 6, 2026
Posted by: McGyver106
from CA
The system was very effective at keeping things moving without gaps or confusion.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on February 6, 2026
Posted by: bear1369
from az
easy to use overall some areas were a little confusing
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for over five years and it is awesome!
on February 6, 2026
Posted by: Jeffery1967
from California
I was having some difficulties and needed clarification on write offs and income information. The person who called me was awesome, positive, interactive and was able to explain the process and offer suggestions to get the information I needed to successfully file my returns. I really appreciate the assistance,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Upgrade Overkill
on February 6, 2026
Posted by: PMH2
from AZ
Having to accept or decline an upgrade after every step is very annoying and time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax
on February 6, 2026
Posted by: ALLnWon9779
from Michigan
I love using TurboTax. It's easy and cost efficient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!
on February 6, 2026
Posted by: CoachJOW
from Georgia
Easy to use, accurate, and gives many options along with a great deal of support.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax program works
on February 6, 2026
Posted by: Pasgy
from NY
Required using help line and conversations with turbo tax consultants.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: Gindy64
from NJ
I have been using Turbotax for many years now and the accuracy and ease of use has been fantastic. Also knowing that that they stand behind you is a great thing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 24, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com