Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(43,823 Reviews)
Rating breakdown 43,823 reviews
5 Stars
32,679
4 Stars
5,084
3 Stars
2,278
2 Stars
1,441
1 Star
2,341
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thourough and Inttuitive
on April 8, 2025
Posted by: Saurub
Thourough and Inttuitive with help available at each stage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 8, 2025
Posted by: Lacey711
from Lancaster sc
So freakin easy, so freakin fast, so freakin awesome! TurboTax… well u gotta see this for yourself
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on April 8, 2025
Posted by: Funkeh
from New York
I realized I did not file taxes in North Carolina for 2023 and I reached out to a live agent called Michelle, who called and walked me through the entire process of amending my return. She was extremely patient and super helpful. I literally want to meet her!!! Best customer services I have ever had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Yes, TurboTax is really awesome!!!
on April 8, 2025
Posted by: estasFL
from Broward, Florida
Best choice I made was switching to TurboTax from other competitors. Ease of use and ability to upload all my income source documents vs. entering is a BIG WIN! Thank you for the tax savings too. Amazing service! Big fan!!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax was so helpful and easy to navigate!
on April 8, 2025
Posted by: NiciD
from WV
Excellent service! Easy to use and very informative!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Maximizes Refunds but too much Upsell
on April 8, 2025
Posted by: SSci
Turbo Tax does a great job of walking you through your taxes and maximizing your refund. Sometimes, it takes too long to go through some of the guidance screens, especially if you are trying to move back to a place you were previously. There's also too much upsell.
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 8, 2025
Posted by: Al202529
Very easy to do your own taxes and I got a huge tax refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thumbs up
on April 8, 2025
Posted by: joyjoy123
This works for me and I can do it myself. Thank again for another year.
Written by a customer while visiting turbotax.intuit.com