Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Absolute Garbage
on April 7, 2025
Posted by: HatesIntuit
The hardest parts of filing taxes are supposed to be automated, but this lobbying piece of crap company can't be bothered to actually properly integrate with the institutions that have my forms. I had to fill out like 60 rows of itemized nonsense by hand in one of the worst user interfaces I have ever seen and it all could have been avoided if they just let me actually log into my account.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is robbing you
on April 8, 2025
Posted by: Smd turbo tax
0/5 stars! Horrible experience compaired to previous years... avoid turbo tax at all costs from 2024 forward. I will be using a professional from now on. There's absolutely no point to pay $140 to file ON YOUR OWN! They force their more expensive "benefits" by hiding the delete buttons for turbo max or live assistance packages without completly deleting your files and restarting them.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience with Turbo Tax
on April 7, 2025
Posted by: TinaBull
from Bakersfield, CA
Turbo Tax was easy to use and I like that if there were any red flags I was given the opportunity to make corrections before final submission
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Nickel and Dime
on April 8, 2025
Posted by: 8675309qrt
from AK
Every year these guys add a new way to trick you or nickel and dime you to pay out the butt to do your taxes. The program is pretty easy to use but for almost $300, I can pay someone to do them for me.Dont think I’ll be returning again.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on April 8, 2025
Posted by: Julie8989
from Illinois
Very easy to understand and use. Especially if you do not have complicated taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TB is great.
on April 8, 2025
Posted by: SallySally123456
This is very convenient software. I remember the olds days of paper filings. This is very much so easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is expensive
on April 8, 2025
Posted by: Daj27
from WA
Should be a free service with minimal charge. It seems that you would not have to pay but in the end there is a 139$ fee to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unexpected and excessive fees, no flexibility
on April 8, 2025
Posted by: Amy996
The $40 processing fee to use your refund should not be slapped on the very end, and it is excessive. Turbo tax does not give you the option to change how you want to do your taxes from year to year..if you use premium last year you are forced to use it again the next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com