Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on February 6, 2026
Posted by: MikeMc2000
from maryland
This system could not be any easier to use. You don't need to know anything other than how to follow prompts.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Annoying
on February 6, 2026
Posted by: Mike0w7
from PA
I have been using Turbo Tax for 17 years because it is easy to do. This year, I had to do it online and it was miserable, and I can't describe how annoying the whole process was. I had to log into IRS and get an IP PIN, I had to get a credit karma account, and when I was getting the info, the screen would refresh, I guess because I don't have Windows 11. I will just drop my taxes off to someone next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Self guiding
on February 6, 2026
Posted by: toots99
from Nevada
Helpful like old programs of turbo tax. Very good overall.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great system
on February 6, 2026
Posted by: Twanrich
from California
Great app have been using it since I was a kid. Always happy with it
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Awesome
on February 6, 2026
Posted by: Cuzzo Vision
from Texas
I love how easy turbo tax is to learn and use!!!!!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on February 6, 2026
Posted by: Mike the Mechanic
from MI
Download of financial information is way too cumbersome and even scanning the QR code I was not able to download a phone pic,
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on February 6, 2026
Posted by: JFMV
from South Carolina
Works Great - Easy to use - Love the auto import feature!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AWOSOME
on February 6, 2026
Posted by: PINKEY82
from GEORGIA
I REALLY ENJOYED MY EXPERIENCE WITH TURBO TAX . CAN'T WAIT UNTIL NEXT TIME.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com