Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo Tax
on April 7, 2025
Posted by: ABJRLJ
As always, this was a quick and simple process. We will recommend to friends and family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
been using for years
on April 7, 2025
Posted by: tennis nut
from sebastian, fl
sometimes the program does things I dont understand. like i don't know why it didnt print the state return when it printed the federal
the emails I got said I would get a discount, but i didn't see that it was applied
the emails I got said I would get a discount, but i didn't see that it was applied
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Made a great product terrible for tax year 2024
on April 7, 2025
Posted by: UsedtoBeLoyal2024
Worst year ever. used turbotax for 20 years. Used to be quick. Turbo tax imported a form last from last year that I did not need this year. I could not delete it. It did not show in the income summary, yet I could not efile without populating an EIN that did not exist. Fire your AI bots and use last years process. worst upgrade ever. Take my money the force mailing my taxes??? it is 2025
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on April 7, 2025
Posted by: LGOIII
from California
saved me time and effort of having to go to a tax preparer
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It was better in years past
on April 7, 2025
Posted by: Sam2246
from Seattle, WA
I am a longtime TurboTax user and this year it was very was difficult to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks
on April 7, 2025
Posted by: Anustup
Turbo Tax is very user friendly and have been a good companion for past 8 years. Should give some discount every year being a loyal customer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Exists
on April 7, 2025
Posted by: johnnychrome
from Lawrence, KS
I’ve used TurboTax for over twenty years. It gets the job done and is pretty painless to use, but it’s expensive and is heavy on upselling services at every turn. Easy enough to decline… but TurboTax, you seem THIRSTY.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax forever!!
on April 7, 2025
Posted by: Sanjova
I have been with Turbo Tax over 10 years. I was able to find answers to all my questions. Before I completed the filing, they actually found a mistake and took me to the page to have it corrected. Thank you, Turbo Tax, for making it easy
Written by a customer while visiting turbotax.intuit.com