Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,597 Reviews)
Open Ratings Snapshot
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2 out of 5
2
Frustrated
on April 7, 2025
Posted by: Doug 502
from Dickinson, Tx
I feel the self employment section was not clear on some areas of where to deduct items which caused me to take the standard business deduction. I also had problems with getting a verification code at the end to download my return and to submit payment to the IRS. I never could get a code sent to my e-mail as instructed. I had to change my e-mail at the suggestion of the very nice support person. i will elaborate more in the support person evaluation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super easy and affordable
on April 7, 2025
Posted by: Joshmfr
Super easy and affordable, simple process and the experience was great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Happy customer
on April 7, 2025
Posted by: KirkFu
Easy and enjoyable process. The whole process took less than 10 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax
on April 7, 2025
Posted by: smithgwq
from California
TurboTas was very easy to use and took very little time
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy filing
on April 7, 2025
Posted by: Nikki260
from Texas
The Best method to use in my opinion. Use every year.👌
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Ok
on April 7, 2025
Posted by: FireOk
Don’t like surveys at all. I will never use this app again if I have to do a survey.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax is a rip off and full of tricks
on April 7, 2025
Posted by: JoJoMike
from CT
Makes things overly complicated and their agents do not know their stuff. Intuit is constantly trying to sell you upgrades and other products. And tricking you into giving them information with long worded confusing explanations. It's sickening.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo was awesome
on April 7, 2025
Posted by: Camina_es
from Austin tx
Easy to understand, and loved being able to scan my w2.
Written by a customer while visiting turbotax.intuit.com
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