Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Everything was great
on April 7, 2025
Posted by: Rainbow and butterfly
It was easy and and it was Very nice to get everything done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on April 7, 2025
Posted by: CoreyAnna2020
from Nashville TN
Turbo Tax always makes it easy to file my returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Clunky and not user friendly
on April 7, 2025
Posted by: agm032064
from PA
Way to clunky, previous versions were far mor easier to use. this version is not as clear and not as user friendly. i found it difficult to review things. it kept taking me back to the beginning. i am shopping for a new tax software next year. Also expensive for the poor design
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Predatory and Misleading start
on April 7, 2025
Posted by: Disgruntled Sailor
The very first page displayed does not immediately indicate the proper filing path for active duty military who need to submit their taxes for free. Customer service is incapable of assisting with the proper method to file taxes for service members. After a 30 minute hold, i was disconnected. If I was filing my taxes for the first time on turbo tax and unaware of what right should look like, i would have been charged 209$. 209$ more than what I am required to pay.
Obviously, this review doesn't matter. The monetization of this platform is intentional.
I can only hope that turbotax will be forced to pay another settlement in the realms of over a hundred million dollars.
Obviously, this review doesn't matter. The monetization of this platform is intentional.
I can only hope that turbotax will be forced to pay another settlement in the realms of over a hundred million dollars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good
on April 7, 2025
Posted by: PleaseLetMeSubmitThis
from CA
Some of the prompts were unclear, and we were not automatically prompted to add my husband's W-2 after selecting to file jointly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax
on April 7, 2025
Posted by: Lion Dada
Fine what else do you want. I am done please let me go
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Honest review
on April 7, 2025
Posted by: Jobber1
from CA
Used to be cheaper. Now its 200 bucks to file my taxes. Might do it the cheaper route next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome app
on April 7, 2025
Posted by: Anonymous
from sc
perfect app; i just love the appl Easy to understande
Written by a customer while visiting turbotax.intuit.com