Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
disappointed this year,
on April 6, 2025
Posted by: menw
from golden triangle, texas
Confusing at times. Unable to review easily due format. More fees than ever for every little thing. I always loved turbo tax because it was easy to use but now I don't know if I will use it again.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good experience
on April 6, 2025
Posted by: Precautionary person
Good software. Nice to be able to use the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
So Expensive, Should be Illegal
on April 6, 2025
Posted by: Tyler677
Considering the government already knows how much you owe, this software is unbelievably expensive. Turbotax must have great lobbyists in washington ensuring citizens are forced to use this overpriced garbage.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy Filing
on April 6, 2025
Posted by: Kravens907
from Akutan, AK
It's always easy to go through each section and straight forward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ripoff and useless
on April 6, 2025
Posted by: Gunoi
Most of the time the software does not work. The fill in information from bank accounts and W2s does not work. Several times the software just stopped working. The service compared to cost is minimal, this should be free for the service provided. I will rethink next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on April 6, 2025
Posted by: Lorenzo5
from Hammond, LA
Easy to use. Gave great explanations. Less cost than going to a tax professional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GOOD BUT EXPENSIVE
on April 6, 2025
Posted by: GOOD BUT TOO EXPENSIVE
GOOD SYSTEM, OVERPRICED, IT WAS BETTER WHEN SOFTWARE WAS ON MY PC (MACBOOK), MORE AFFORDABLE, SOFTWARE SOES NOT WORK ON O0DER COMPUTERS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way too expensive!
on April 6, 2025
Posted by: Ashleyismad
from OR
I was enjoying this product until saw the totals of how much I was being charged. I needed to upgrade to the deluxe version to get all of my deductions, and had to pay additionally to file in my state and additionally ($40!) to pay turbo tax out of my tax return instead of pay separately. By the time I realized it I was too worn down from having worked on this for so long to go back and change it. I left feeling taken advantage of. Why is a private company profiting so much off of people paying the government.
Written by a customer while visiting turbotax.intuit.com