Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
User Friendly
on April 6, 2025
Posted by: MysticMomma
from Saginaw, MI
Turbo Tax is very user friendly. I only wish the process for my city taxes was explained a little earlier in the process. Otherwise, very happy with my experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I get confused, but I end up figuring it out
on April 6, 2025
Posted by: Lilbit53
from Jasper Florida
I’ve been using TurboTax for quite a few years and I like it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Right product, right price!
on April 6, 2025
Posted by: KArt3
from Oceanside, CA
Easy to use and understand for the most part. I've used the same product for years with no issue and will continue to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This was a Horrible!
on April 6, 2025
Posted by: JDavis008
from tx
This was the worst experience ever and I've been using Turbo Tax for years. The explanations did not help. It was showing me errors I had no answer for. The information was exact as the different forms 1099 B, W2 ect were mailed to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TERRIBLE IN 2024
on April 6, 2025
Posted by: ACnothappywithTT24
from Pennsylvania
AWFUL THIS YEAR. I've done my taxes for 20 years using TurboTax, the experience this year has been terrible. The interface makes it impossible to go back and make changes. The data submitted in the system does not transfer to the IRS or to my state. It costs easily twice as much as it did last year. VERY DISAPPOINTING.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY!
on April 6, 2025
Posted by: Turtle04
from Los Angeles CA
It works for me. I don't feel like tax guys are worth the money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Friendly & Easy to Use
on April 6, 2025
Posted by: KittyKat57
from Atlanta Georgia
TurboTax is super friendly and easy to use. Highly recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year, Another TurboTax
on April 6, 2025
Posted by: anotherturbotaxyear
I hate taxes. Every year a bout of fear and minor panic will strike where I wonder if there might be some random thing I might've forgotten about that could potentially not be filed properly and get me in trouble, despite there being no such reason to fear.
Turbotax however thankfully does most everything without you having to particularly think much about it...even though I still do.
Written by a customer while visiting turbotax.intuit.com