Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is awesome! Simple use and understand.
on April 6, 2025
Posted by: katiom
from Miramar Beach, FL
I feel as though my taxes were completed properly. thank you!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sick of TurboTax
on April 6, 2025
Posted by: Annoyed_at_TT_Monopoly
For 3 years now, the review of one of my 1099s reports an error because it's "missing" the state line, but that line is, in fact, blank. It happens for one bank and not others. It's not clear at first what the problem is, because the box on my form is blank, and then it takes a lot longer to figure out how to get past it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use.
on April 6, 2025
Posted by: Auntie Sis
from FL
TurboTax is simple to use, they walk you thru, you just answer the questions. They import the information from institutions that partner with they. Been using it for yearsii
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on April 6, 2025
Posted by: Frostn
from GA
Easy to follow and step by step process. Faster than estimated time to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not very good, had issues with federal return
on April 6, 2025
Posted by: GouthamT
unclear why I was selected for turbotax premium without giving a heads up at the start of filing.
Had an issue with federal filing as it was not accepting it due to a blank Box 18 in my w2.
Had an issue with federal filing as it was not accepting it due to a blank Box 18 in my w2.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast
on April 6, 2025
Posted by: George117
Fast and easy as usual! Anyone should get it to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is better than ever, but there's still w
on April 6, 2025
Posted by: ThomasWayne48
from Punta Gorda, FL
This is the best version that I've ever used. However, it still finds errors that the software makes and requires the user to fix them, even though the user has no info or information with which to fix the problems other than trial and error. It also asks if you want to apply your refund to your estimated taxes. If you respond positively to that question, it still comes back later and REQUIREs that you select an option for receiving your refund by check or draft. Now, I don't know what the IRS will do with my refund!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Robin was Awesome
on April 6, 2025
Posted by: Abe F
from Brentwood, TN
I had the pleasure of getting help from Robin. She was excellent help. I could have not done my Turbo Tax without her help. Really grateful to have her guide me through the process.
Written by a customer while visiting turbotax.intuit.com