Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
it works
on April 5, 2025
Posted by: gearhead351
from Kansas
works great but some hidden fees, overall easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use!
on April 5, 2025
Posted by: SE25
from Century, FL
Turbo Tax was very helpful in that it walks you through each step of simple tax preparation. Worth it to us.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY TO USE
on April 5, 2025
Posted by: DEEPA1
from New Jersey
HELPFUL EASEY TO USE AND UNDERSTAND SIDE BAR ASSISTANCE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing!
on April 5, 2025
Posted by: Eibbor1
from Utah
So amazing how it walks you through all of the details.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on April 6, 2025
Posted by: meowmeow6969
So expensive for no reason. Yall got me so messed up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Constant errors causing 2-3x the time!
on April 6, 2025
Posted by: BK112233
from VA
Constant error messages! Repeatedly got the error: "Hmm, it looks like we hit a slight snag in this section." This error occurred over and over and made me repeat sections dozens of times. This caused my return using TurboTax to easily take 2-3x the time and 10x the frustration because the web interface is sketchy and only works intermittently. If my info wasn't already in TurboTax, I definitely would have used another service. If you are thinking of changing to TurboTax, DON'T! It isn't worth it. The final insult was telling me one price and then charging me another at the end. It was only a $5 increase, but this should have been disclosed and not a surprise. I am very unhappy and don't recommend using TurboTax.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 TurboTax Filing - Easy and Quick
on April 6, 2025
Posted by: MarkS67
from McMurray, PA
Easy and clear instructions to follow. Straightforward as W2 filer with several 1099 forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Reliable and Easy!
on April 6, 2025
Posted by: tgorman93
from Tampa, Florida
TurboTax made tax filing simple and mostly stress free. The interface is clean and easy to navigate, even for someone without a tax background. I especially appreciated the step by step guidance and how it flagged areas that needed review. I didn't use the live expert feature, but the built-in help articles answered most of my questions. My only gripe is the pricing, it gets expensive quickly, especially when adding state returns or extra services. Still, it’s worth it for the peace of mind.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com