Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Do not use!!!!!!!!
on April 5, 2025
Posted by: MichaelBama
from Alabama
Went from free file to $346 to file this place is a joke. Will be finding somewhere else!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on April 5, 2025
Posted by: Eric3314
from New york
Expensive and constant upsells are annoying. No blogger refund than any other cheaper service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was a big help for me.
on April 5, 2025
Posted by: Bacquisitions
from Los Angeles, Ca
It was great, very efficient, easy to file and the fees are reasonable.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on April 5, 2025
Posted by: Expensive even w discount
Much too expensive , even with discount from Robinhood.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo ax
on April 5, 2025
Posted by: Sean 614
from West Dundee, IL
Easy to follow the instructions. It helped me understand what was requires
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The only thing worse than paying taxes is TurboTax
on April 5, 2025
Posted by: intuitisgarbage246245
It was laggy, it took me through the same steps over and over, it tried to upsell me 30 times, it tried to hide direct deposit so I'd get a stupid Credit Karma money account, it never showed me the right option to mark an IRA distribution as withdrawing an excess contribution. Trash. Horrible. I should never have to deal with this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great! Worth the money.
on April 5, 2025
Posted by: Won7788
from Las Vegas, NV
Very easy to use. Worth the money. It's fairly intuitive and the live help is always useful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but pricey
on April 5, 2025
Posted by: Clark6195
from MI
Good software but pricey, cheaper alternatives if your willing to put in a little effort
Written by a customer while visiting turbotax.intuit.com