Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,019 Reviews)
Rating breakdown 44,019 reviews
5 Stars
32,837
4 Stars
5,102
3 Stars
2,285
2 Stars
1,446
1 Star
2,349
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax Mediocre
on April 5, 2025
Posted by: Pabsh90
from Kentucky
Online was not as intuitive as the downloaded versions of previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'm not a professional, just have a big family.
on April 5, 2025
Posted by: NJ Tax Nerd
from new jersey
I have a big family. We bought two Deluxe TTD products but when downloading it didn't realized the second TTD was still logged into my account. I got all the way to the end of return #6 and got the message about only being allowed to do 5 federal returns. Every year it's something from either the IRS or TurboTax. it really is frustrating. Can this warning and offer to be a pro for a measly $900 be given sooner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work
on April 5, 2025
Posted by: Unsat123456789
from Ohio
Via the app is not as user friendly as the program on a pc. Pretty sure I will try to only use a pc from now on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBO TAX COULD BE BETTER
on April 5, 2025
Posted by: TOM 24 TAX
INSTRUCTIONS RE INCOME ARE NOT AS CLEAR AS THEY USED TO BE. IT WANTED ME TO STATE MIN WITHDRAWL AMOUNTS FOR INCOME THAT WAS FROM PENSIONS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 5, 2025
Posted by: Curt15623
Historic data that carries over makes the product/service easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Would Never Use Again / Initiating a Refund Now
on April 5, 2025
Posted by: unhappycustomer123t
from New Mexico
Absolute scam, the app adds things without customers knowledge and then it isn’t explained until after payment is payed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
GARBAGE FILING SERVICE
on April 5, 2025
Posted by: FTHEIRSAND12
from PA
HORRIBLE!! OVERPRICED HEADACHES EVERY YEAR FOR FILING WITH THEM!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not easy as a reservist
on April 5, 2025
Posted by: Hot Cheetos are good
This years turbo tax experience was difficult as a reservist in the USMC, had to pay $950 in federal tax.
Written by a customer while visiting turbotax.intuit.com