Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
easy and helpful
on April 5, 2025
Posted by: rybred
from evans city pa. 16033
i couldnt do it with out it. it hel[ped me even when i made mistakes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is pretty good
on April 5, 2025
Posted by: Bob Thomas
TurboTax is good. BUT you need to make it easier to file a NON-RESIDENT California state return (or any state for that matter). Complicating matters was that I am working in a foreign country not another US state. The instructions on what steps or process to take to have the CA Form 540 NR be used are not clear. There needs to be better drop downs, better questions from TurboTax about your residency, etc. while initially filling in your personal/tax information. I poked around and changed things for an hour to finally get the NR tax return to populate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Upsold again and again.
on April 5, 2025
Posted by: JPL123
from Utah
Confusing at times with the interface, along with being upsold over and over and over again for more services... left me filing for several hundred dollars. I will use an accountant next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it is very easy to handle, and better than others
on April 5, 2025
Posted by: xm24
from GA
We have been using TurboTax for many years. This year some things are different, but yes, I did it and everything was fast and easy. I don't know why you says "free file" it is not free, but still, I am using and no complain about the results.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Is AWESOME
on April 5, 2025
Posted by: KodyCat
from Shelbyville, TN
TurboTax was very easy to use. I haven't used the product for several years but I love the online version and the built-in helpers.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Mediocre
on April 5, 2025
Posted by: Pabsh90
from Kentucky
Online was not as intuitive as the downloaded versions of previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'm not a professional, just have a big family.
on April 5, 2025
Posted by: NJ Tax Nerd
from new jersey
I have a big family. We bought two Deluxe TTD products but when downloading it didn't realized the second TTD was still logged into my account. I got all the way to the end of return #6 and got the message about only being allowed to do 5 federal returns. Every year it's something from either the IRS or TurboTax. it really is frustrating. Can this warning and offer to be a pro for a measly $900 be given sooner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work
on April 5, 2025
Posted by: Unsat123456789
from Ohio
Via the app is not as user friendly as the program on a pc. Pretty sure I will try to only use a pc from now on.
Written by a customer while visiting turbotax.intuit.com