Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Its awesome
on April 4, 2025
Posted by: Thapa5
from German
It was great. .........................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Easy to Use and Accurate
on April 4, 2025
Posted by: GT48219
TurboTax is simple to use, easy to follow and understand, and accurate. The only negative thing I have to say it is pricey.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only file with turbo tax
on April 4, 2025
Posted by: PebblesPressure
Always easy to use and I really like how the information from prior year is saved really helps with faster filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on April 4, 2025
Posted by: Ihatescammers
from nonya
Forced to pay 203$ to fill in one piece of paper with on number it had on it is ridicoulous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 4, 2025
Posted by: jsmom44432
from Ohio
I just find Turbo Tax so easy to do myself but it is nice to know that they are there for me if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too EXPENSIVE when free programs are available.
on April 4, 2025
Posted by: Rushny
from New York
The program is difficult to navigate if you need to get back to a previously completed section. The questionnaire format is friendly, but doesn't allow one to see the big picture of what you are doing. The price for the program is too expensive. There are many free tax programs out there now to choose from. How about a discount each year you use the program - reward your loyal customers? A live CPA would cost about the same as using the program AND it would save me about 12 hours of work. The program estimated that it should take me 1 hour and 35 minutes to complete. Wishful thinking. As stated above, it took over 12 hours this year! It usually takes about 8. More complications in filing as we get older are not the fault of the program.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and very cost-effective
on April 4, 2025
Posted by: Great Granny RN
from San Antonio, TX
I am a seasoned Turbo Tax customer. The process is even more straightforward than in the past and saves me soooooo much money. I used fancy tax preparers for 2 years after I sold my house, but they did not save me anything and cost A LOT of money (over $3000 the second year). One concern -- this is the first year I purchased online, and despite waiting over 15 minutes for my document to load for checking, it never did. I hope I can pull a copy for my personal files now that it has been submitted.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great for novices like me
on April 4, 2025
Posted by: KimMacD
This has made filing my taxes super easy. This is my second year using them.
Written by a customer while visiting turbotax.intuit.com