Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
No-brainer tool for resident aliens
on April 4, 2025
Posted by: ptayal
from Toronto, ON
All in one tool. Complex workflows and situations made easy. Great tool for residents and part year state residents. The free help in the forum is super useful and concise to the point
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very simple and easy.
on April 4, 2025
Posted by: Rednael
from Wisconsin
Easy questions and easy to work through. There are a few issues when you pause and continue later, it will jump back questions. It also does not clearly show you which features are included in your purchased premium product. They just bill you in the end for the services you used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happily Filed
on April 4, 2025
Posted by: Lee31P
from Tx
I’ve been a Turbo Tax customer for a couple of decades now. Since the cd program times. It has always worked seamlessly. The ease of use has gone up greatly each year. Happily filed Lee
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Very Easy to Use!
on April 4, 2025
Posted by: 21stChris
from Philadelphia, PA
Very helpful app for a simple return. I like the improvements they’ve made over the years to get to the point where you don’t feel like you need to use an expert to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Helps but Room for Improvement!
on April 4, 2025
Posted by: Jake 3
from GEORGIA
I found Turbotax to be repetitive and difficult to go back to - when I would restart it, it would make me re-enter information I had previously entered. I could not find any information on how to know if las year's return was accepted as I was due not refund and did not owe any tax! In past years, I had to mail in my taxes as I could not e-file due to a K-1. This year I can efile, yea!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 4, 2025
Posted by: Britt1106
Easy and convenient to use and made very user friendly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very east to use
on April 4, 2025
Posted by: rionm
from New Mexico
ease of doing the work, did not take as long as i thought it might
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience!
on April 4, 2025
Posted by: yankeemommainok
Super happy with TurboTax! Much easier to use than other online tax prep offerings, and helped walk me - a completely normal person - through the process on my own!
Written by a customer while visiting turbotax.intuit.com