Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,046 Reviews)
Rating breakdown 44,046 reviews
5 Stars
32,854
4 Stars
5,105
3 Stars
2,287
2 Stars
1,448
1 Star
2,352
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love turbo tax!
on April 4, 2025
Posted by: hlt2020
First time user, & turbo tax made taxes easier this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Error prone as usual
on April 4, 2025
Posted by: tax payerrrrrr
Always full of bugs and quirks. Never sure if my documents are correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as friendly as prior years.
on April 4, 2025
Posted by: Flo63
from New York NY
Not as easy to use as prior years. Could have made it easier to review previously entered entries.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No-brainer tool for resident aliens
on April 4, 2025
Posted by: ptayal
from Toronto, ON
All in one tool. Complex workflows and situations made easy. Great tool for residents and part year state residents. The free help in the forum is super useful and concise to the point
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very simple and easy.
on April 4, 2025
Posted by: Rednael
from Wisconsin
Easy questions and easy to work through. There are a few issues when you pause and continue later, it will jump back questions. It also does not clearly show you which features are included in your purchased premium product. They just bill you in the end for the services you used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happily Filed
on April 4, 2025
Posted by: Lee31P
from Tx
I’ve been a Turbo Tax customer for a couple of decades now. Since the cd program times. It has always worked seamlessly. The ease of use has gone up greatly each year. Happily filed Lee
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Very Easy to Use!
on April 4, 2025
Posted by: 21stChris
from Philadelphia, PA
Very helpful app for a simple return. I like the improvements they’ve made over the years to get to the point where you don’t feel like you need to use an expert to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Helps but Room for Improvement!
on April 4, 2025
Posted by: Jake 3
from GEORGIA
I found Turbotax to be repetitive and difficult to go back to - when I would restart it, it would make me re-enter information I had previously entered. I could not find any information on how to know if las year's return was accepted as I was due not refund and did not owe any tax! In past years, I had to mail in my taxes as I could not e-file due to a K-1. This year I can efile, yea!!
Written by a customer while visiting turbotax.intuit.com