Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,666 Reviews)
Rating breakdown 49,666 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,816
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EASY TO UNDERSTAND
on February 6, 2026
Posted by: GERMANNNNNNNNNNNNNNNNNNN
from CALIFORNIA
WE LOVE USING TURBOTAX ,AAAAAWWWWEEEESSSSOOOOMMMMEEEE
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it looks great
on February 6, 2026
Posted by: chepe913
from california
well this is the first time I'm trying this, so let's see how it goes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is where its at!
on February 6, 2026
Posted by: Tippytappytoes830712
from NC
Everything was super easy and quick! First time doing it myself and will be for nonow on! Thanks TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trying to make it easier made it harder for others
on February 6, 2026
Posted by: IMissTheShortcuts
from Utah
Navigating was more difficult than years past. I wasn't able to jump aroud a much as I used to be able to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 6, 2026
Posted by: krna89
from California
Super easy to use and helpful tools offered. Very simple process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Smart Choice
on February 6, 2026
Posted by: Joy1603
from TX
I use TurboTax every year because even though I have no idea what I'm doing, the system does and knows what to look out for. It helps that the majority of my information is already in the system, which makes the process quicker and more efficient. I love how they explain what has changed in tax law and that I am able to see where the amount of my refund truly stems from. Receiving my refund quicker than most people is a plus as well!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
It's great to know your refund was processed promptly. We appreciate your trust in TurboTax and are pleased we could help deliver a fast experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Online Works!
on February 6, 2026
Posted by: MacNielsen57
from Tennessee
After buying the 2025 TurboTax software I found out that it doesn't support Windows 10. Instead I opted to file using TurboTax Online which got the job done in an afernoon's worth of work.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes 2026
on February 6, 2026
Posted by: julesRI
from RI
A little confusion about where to claim certain income on state taxes but overall good experience
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com