Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,104 Reviews)
Rating breakdown 44,104 reviews
5 Stars
32,901
4 Stars
5,110
3 Stars
2,291
2 Stars
1,449
1 Star
2,353
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome!!
on April 3, 2025
Posted by: Jeff Jeff
Quick, easy and simple. I'll definitely recommend to all my friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Misleading about pricing vs what you owe in taxes
on April 3, 2025
Posted by: Misleading about pricing
from Michigan
You lied to me about what I owed, and then stuck me with a bill I thought was to pay my taxes. This whole time it was represented as what I owed for State and Federal taxes as I went through each stage, but when I paid it said that was only your fee and not my tax owed amount. I had to pay that afterwards on top of the fee that was on each page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not use TurboTax
on April 3, 2025
Posted by: Aj4137483
This was the MOST COMPLICATED PROCESS I’ve ever experienced. So difficult, not helpful, both my partner and I are now ready to pull our hair out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 3, 2025
Posted by: Eip515
Easy and helpful. It was a nice experience to us turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy TurboTaxx
on April 3, 2025
Posted by: Bob92248
Easy to use. Fast and no waiting to contact internet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Customer for a Decade..
on April 3, 2025
Posted by: Thedogface
from CA
I have always felt comfortable with this software and the details, allowing me to get the most out of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS EASY
on April 3, 2025
Posted by: volcano7
it was very easy and only took less than an hour. Im glad I used it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and Easy to Use!
on April 3, 2025
Posted by: HPHoff
from Toms River, New Jersey
Very easy to work with. The guidance it gives was helpful as someone who has never done their own taxes before!
Written by a customer while visiting turbotax.intuit.com