Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,648 Reviews)
Open Ratings Snapshot
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
10/10
on January 31, 2025
Posted by: clarles
from Virginia
5 stars with turbo tax. Been doing self reporting taxes for a number of years and everything is easily accessible and also transfers over from the previous year. Very easy to use and auto important 1099 documents and w-2’s. 10/10 would recommend to someone who is confident in their ability to file their own taxes.
Pros: I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Could be better.
on January 31, 2025
Posted by: Shan22497
from FL
The amount to file, and extra fees to pay with your taxes is a lot. However, it is always easy using turbo tax. I've been a loyal customer since 2013.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Charged extra
on January 31, 2025
Posted by: Gooseless
from Los Angeles
At the end the page reloaded and charge me $128 for pro instead of the $89 I was anticipating to spend when using it not using any of the tools for Pro
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Its great except for dual-mil filing joint spouses
on January 31, 2025
Posted by: NotUpset
from Virginia
My spouse and I are both active duty military, met after we in the military and therefore are residents of different states, WA and ID. WA is no problem, no state taxes. the Idaho return has for 12 years not filed correctly EVER! We have never been stationed in ID but it continues to only want us to file as if I am a resident of the state and pay. If we both list that we have been on active duty for the whole year, Turbo Tax should give us options that are unique to dual-mil joint tax filers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 31, 2025
Posted by: mjrr888888
Very well made product. Turbo tax makes it a very easy to file taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
TurboTax is a ripoff.
on January 31, 2025
Posted by: RippedOff2025
So tired of how much everything on this absurd website costs. An extra $40 fee just to have you take the $138 payment out of my returns? That's a scam if I've ever heard it. I'll be going somewhere else for future returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Review
on January 31, 2025
Posted by: Olli4
I enjoyed working with the TurboTax tool because it was very thorough but easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome!
on January 31, 2025
Posted by: Lacie1999
Very simple and straightforward. Highly recommend to everyone.
Written by a customer while visiting turbotax.intuit.com
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