Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
What is this about?
on February 6, 2026
Posted by: ChipNShasta
from Washington
To be frank, I'm not sure yet. The process isn't done yet :-) So far, I'm satisfied with it, but I don't feel comfortable until I actually see the finished product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on February 6, 2026
Posted by: Neecie1967
from 5220 Upper Applegate Rd # 1
Made my life much easier! It only took me 2 hours and my fed and state are done and sent!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long time user first time online/web
on February 6, 2026
Posted by: dlbrown26
from Oregon
I have been using turbotax for 20 years this is first time having to do it through web site
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: amandagf1979
from alabama
Very easy to use even for someone very new to self filing!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on February 6, 2026
Posted by: Bird 88
from ohio
It's a great product, been using it over 10 years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Features
on February 6, 2026
Posted by: Mgigi1
from Illinois
I don't like that Turbo Tax is incompatible with Windows 10. I don't like agreeing to sharing information before being able to continue. I'm sure that I purchased Audit Defense when I purchased my user license but Turbo Tax kept trying to get me to upgrade to max. I liked last year's version.
I like how my state taxes are done.
I like how my state taxes are done.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax rocks
on February 6, 2026
Posted by: mell523
from oklahoma
great easy to use will use again for upcoming years
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO UNDERSTAND
on February 6, 2026
Posted by: GERMANNNNNNNNNNNNNNNNNNN
from CALIFORNIA
WE LOVE USING TURBOTAX ,AAAAAWWWWEEEESSSSOOOOMMMMEEEE
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com