Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5 out of 5
4.5
(44,159 Reviews)
Open Ratings Snapshot
Rating breakdown 44,159 reviews
5 Stars
32,944
4 Stars
5,116
3 Stars
2,294
2 Stars
1,449
1 Star
2,356
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Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
awesome
on April 1, 2025
Posted by: Sonodiva
turbo tax is great. I've used for several years and counting!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thankful for turbo tax
on April 1, 2025
Posted by: Anonymous
from Idaho
I was dreading completing my own taxes because it always has been difficult, and exhausting experience in the past. This program was a life saver for me. I was able to complete my taxes without difficulty. I am so thankful for turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Layout needs improvement
on April 1, 2025
Posted by: Brad1ey1983
from Boston MA
The Turbo Tax layout was more difficult to navigate than in prior years. It was not as easy to go back and review/edit info that had been entered or to see how far along in the process I was.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy To File
on April 1, 2025
Posted by: DSIM92
very easy to do my taxis with turbotax but why so much for the fees 😩
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
.great service
on April 1, 2025
Posted by: Mike Biker
from South Carolina
Joey was very helpful and professional. Very patient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
awesome
on April 1, 2025
Posted by: liv111
from Miami, FL
great experience yes......................................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Makes filing taxes easy but the upgrade begging no
on April 1, 2025
Posted by: Bribribri02
from GA
It seems every year when doing my taxes I keep getting prompted to upgrade versions. The whole tax filing process is pretty easy and straightforward and I'd give 5 stars for that service alone. But overall when trying to go thru each section the constant screens trying to suggest and upgrade is beyond annoying. And it never fails that you can't file your taxes using the last year's version but you have to upgrade to another tier because the previous tier is no longer compatible to your tax situation. This will be the last year using TurboTax for filing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The download version was fantastic.
on April 1, 2025
Posted by: Bones 22
I have used a CD for the past 10 years. Reluctantly, I was forced to download it this year. It was fantastic.
Written by a customer while visiting turbotax.intuit.com
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