Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax id an essential tool
on March 31, 2025
Posted by: Rob2475
very easy to use.Very complete and efficient. I have used this app for over 5 years and it is the only way to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I miss the old format
on March 31, 2025
Posted by: Wale123
from Bethesda, MD
Your new format isn't as user friendly as the previous one and you couldn't answer some basic questions in the chat box either. Plus, you guys have gotten expensive!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive
on March 31, 2025
Posted by: Vber
Costs way too much despite helping so little. Takes advantage of people
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 31, 2025
Posted by: nicki3253
Love TurboTax easy and fast and convenient I use it every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using turbo tax
on March 31, 2025
Posted by: Abbey 55555
Using turbo tax is fast and easy. No more dealing with going to a place and waiting to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax got harder to use!
on March 31, 2025
Posted by: Anonymous
from CO
I've used Turbo Tax for many years but this is the first time online through Intuit account. It didn't have my historical information, so I uploaded last year's return. Didn't seem to populate information from it. I attached documents and it didn't even use them as I filled out the return.
I uploaded pdf. docs and connected.to my financial institutions for 1099 forms. They didn't get included return until I went back and re-added information.
In the past, Turbo Tax would walk me through all of the items. This time, I needed to double check everything and go backward to add items. I have low confidence that it will be accurate.
I only got the higher priced support package because I don't trust that Turbo Tax has me covered this year.
My return wasn't accepted because I typed my wife's birth year wrong. I already input it through the process of filling out my tax information. Couldn't Turbo Tax have flagged the possible error instead of letting it get rejected?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tool
on March 31, 2025
Posted by: JKHo
from CA
Very easy to use. Most of my tas forms are able to be auto-imported.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I did it!
on March 31, 2025
Posted by: Wendy Birds
from PA
This is easy and considerably less stressful than before I used the service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com