Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,597 Reviews)
Open Ratings Snapshot
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
fun with taxes
on March 31, 2025
Posted by: Robert the great
it was great fun doing this stuff. I would recommend if you have to do your taxes do them in TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Save Time with Turbo Tax
on March 31, 2025
Posted by: Tim304to706
from Augusta, GA
I love how easy it is to file with Turbo Tax. I remember watching my dad spend HOURS working on his taxes, but now, I can complete mine quickly and easily. And I have the added confidence that I'm getting my maximum return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax Rules
on March 31, 2025
Posted by: MJ379
Been using for years! Easy and understandable. Help available if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Expensive this year
on March 31, 2025
Posted by: KLaJo 08
Price gouge at the end. Ease of use is ok. I have used this last couple years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Would not reccomend
on March 31, 2025
Posted by: ebnonicleazy
from Picayune, MS
Overpriced, and no help when you need questions answered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on March 31, 2025
Posted by: Msio
Easy to work overall an easy way to get the taxes done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Hidden required fees at end not disclosed upfront
on March 31, 2025
Posted by: DishonestyInPricing
I was had to pay an extra $60 to increase my service option to record a capital loss. I have had gains and never had to pay extra. Feel like this was wrong and gouging at a tax situation. If I was presented with this earlier in the filing process, I likely would have stopped and gone to a different tax preparation service. I feel it was hidden and waited until the end to be disclosed when that portion of the preparation was handled much earlier. It shows very questionable practices in being clear in pricing. I will let others know my disdain for hiding of fees until the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
So frustrating
on March 31, 2025
Posted by: Knudu
from Az
Turbo tax always says it’s free and then always charges a ton of money to file it’s extremely misleading and frustrating
Written by a customer while visiting turbotax.intuit.com
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