Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,265 Reviews)
Rating breakdown 44,265 reviews
5 Stars
33,025
4 Stars
5,125
3 Stars
2,298
2 Stars
1,453
1 Star
2,364
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great for beginners
on March 31, 2025
Posted by: VisionS57
I really liked how they guided me through all the process it’s a very beginner friendly software to file taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to file your own taxes
on March 31, 2025
Posted by: AJRfan2024
from RI
Turbo Tax makes it easy to enter all the information that you have to ensure your taxes are done correctly by providing many opportunities to make corrections.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems unresolved with online
on March 31, 2025
Posted by: Jojodu
Not happy with the online version and the inability to appropriately fix a rejected return from my state. I much preferred the CD version of Turbo Tax and never had an issue there.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you TurboTax.
on March 31, 2025
Posted by: HaoT
The directions are helpful and straightforward. I went to an accountant and he did not do any better than TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Using TurboTax is frustrating.
on March 31, 2025
Posted by: Breezy77060
I had to review items multiple times. There was no prompt for entering prepaid federal tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is embarrassing
on March 31, 2025
Posted by: JalenD
from Indiana
Truly and honestly a horrible service to use from the speed to the pursuit of dollars to how expensive it was to use. I can honestly say probably next to Adobe with shameful business tactics as a software company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was so easy to use!
on March 31, 2025
Posted by: Debbie510
from Chandler, AZ
using turbotax was so easy. I was afraid to try to do my taxes myself, but turbotax instructions were straightforward and everything was completed quickly
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We are back....
on March 31, 2025
Posted by: 2024returnexperience
from FL
Great experience for someone willing to learn and expand their knowledge of the wonderful system we have.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com