Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the greatest
on March 30, 2025
Posted by: Rael222
Easy to navigate,great service and didn't take a long time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 30, 2025
Posted by: Wayne10311965
Very good. Ease of use. Instructions are clear. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Definitely worth using
on March 30, 2025
Posted by: AK_LG
from Fairbanks, AK
Super easy to use. Inspires confidence. Will use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is garbage
on March 30, 2025
Posted by: Tax trucker
from Ohio
Terrible!!! I use to use this and it was so easy. NOT NOW !!!! Wow they asked the same questions 30 times and then didn't fill in my modified AGI even though they already had it calculated!! They almost force you to put the total miles of a vehicle on there even if you don't own the vehicle anymore! What a joke! Definitely won't be using this crap next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on March 30, 2025
Posted by: LbSheed
from NC
Easy process for filing taxes. Love the user experience.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very buggy this year.
on March 30, 2025
Posted by: master61171
from CO
Too many times I entered numbers and it asked me to enter them again on the review. For instance, I put in the mortgage principal remaining when I entered it originally, but the federal review said it was missing.
When asking for help, it tells you how to navigate to the item instead of just providing a link.
When asking for help, it tells you how to navigate to the item instead of just providing a link.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as Easy to Navigate
on March 30, 2025
Posted by: Matodt
from Ohio
This version is not as user friendly as in the past. It's harder to go back and find a certain area now than it was a few years ago. Meaning, if I'm in the expense area and want to look at something in income, it seems it's harder to get to an area you are looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is my best friend
on March 30, 2025
Posted by: MsDupri
from McDonough,Georgia
I always use turbo tax I love the way it saves your info from the previous years
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com