Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
The Worst Tax Prep Service
on March 26, 2025
Posted by: Wick Sal C
from New Jersey
The worst online service to do your taxes. Ambiguity everywhere in their software (who do they have working in their IT dept?). Prepare to sit down for days to complete the "TurboTax task." Their algorithms are all set up so you need to pay extra for one of their "tax experts." Don't get pulled in...if you're a freak like me and spend endless hours figuring out the chess game that people play, then by all means duke it out. Otherwise, move on. It's not worth the taxes we all eventually have to pay Uncle Sam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Getting very expensive
on March 26, 2025
Posted by: Ndak
from Arizona
Getting very expensive Will have to find another way to file my taxes next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Success with Turbo
on March 26, 2025
Posted by: Success with 2024
Instructions were clear. Took a little longer than I expected, but it was definitely worth the time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Expensive
on March 26, 2025
Posted by: Anonymous
from CO
I strongly dislike how expensive your product has become.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too costly
on March 26, 2025
Posted by: LouMC86
from Louisville, KY
Significantly more expensive than other alternatives. Market it as being free or cheap, but continue to increase the cost of filing throughout the process.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on March 26, 2025
Posted by: Beans2013
Great experience, thank you! I appreciate the easy to follow format.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great and helpful
on March 26, 2025
Posted by: EJandJLWalker
from Chippewa Falls, Wisconsin
Been using TurboTax for years. Easy to use and always able to find the answers to my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy to Use
on March 26, 2025
Posted by: CyMo
Very quick and easy to use compared to filing taxes the regular way.
Written by a customer while visiting turbotax.intuit.com