Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Maximized Returns
on February 7, 2026
Posted by: RustyShackleford711
from Missouri
This was the first year my taxes became more complicated. I had three W2s. I had Multiple 1099s,,1099R, 1099Div 1099Int etc etc. I had student loan interest and medical payments. I opted for Premium. The total cost for EVERYTHING was $120.This was quite a bit more expensive than a few other sites I had used but, Turbo Tax premium got me a higher return. It was very easy to use, and I could import my documents I had saved on my computer. 5 out of 5
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
THEY OVERCHARGE YOU / FALSE ADVERTISEMENT!!!!
on February 7, 2026
Posted by: RIPOFFEDBYTURBO
from North Carolina
YOU SAID YOU WOULD CHARGE ME $60 AND NOW I JUST PAID $138...FOR WHAT???? I DID IT ALL MYSELF??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on February 7, 2026
Posted by: Chy63
from California
Easy to use, I like how I can either digitally enter or manually enter. I chose my way!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tubo2025
on February 7, 2026
Posted by: Butchem
from Colorado
Is harder to use than previous Tubo tax programs!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on February 7, 2026
Posted by: HERYboii
from florida
it was easy and accessible. Also very navigable to get the job done.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo
on February 7, 2026
Posted by: BeastAHS
from Kentucky
Helpful easy repeat customer have used Turbo for the last 15 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Necessary
on February 7, 2026
Posted by: na no nicknamexx
from in
I guess AI is the way of the world, Don't like these reviews
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Used to be Great and Easy!
on February 7, 2026
Posted by: pastorandyo
from Utah
Your program has gotten more complicated than ever before and clunky. If it does not improve this may be the final year I use TurboTax (after using it for over 30 years.).
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com