Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Dep/non-dep status for young adults living at home
on March 23, 2025
Posted by: amyh1213
from Chesapeake, VA
There is an issue regarding adult children living at home, working, not contributing to the expenses of the home, filing a tax return and then not being claimed as dependent, when indeed they are. On my initial submission; everything was good to go, then i got a rejection for not completing a form that should have been submitted, (of which I did); then I got repeated rejections after that because my 19 yo daughter, of whom I have provided the majority of care (filed her tax return prior to me and submitted it as non-dependent; granted, she does have a job, but she also goes to school full-time and works part-time; of which I do not request any financial subsidy from her because of this). However, when I answered all of the questions in turbo tax, the software app classified her as "dependent", which greatly increased my return. However, because she had already filed has non-dependent, my return kept getting rejected and I was unable to determine what was wrong with my return. Eventually, I just removed her from the return alltogether in order to get it submitted. Took me several times to figure out how to do this. It would be helpful if Turbo Tax could direct me to the correct area on the return to add her, but not claim her as a dependent. I imagine this will also be the case next year, because my 20 yo son has started working full-time and is no longer attending school, yet still living at home and not providing any financial support. So, is he dependent?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on March 23, 2025
Posted by: Yanshou
from Los Angeles California
It is a great product! Specially it can retrieve data from the financial institutions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on March 23, 2025
Posted by: Vavs55
from Virginia
Turbo Tax keeps upping the price without upping the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax needs fixing
on March 23, 2025
Posted by: Lvs V
from Maryland
too many charges and fees, it would be better to be upfront to not waste time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome.
on March 23, 2025
Posted by: abid_arsenal
Easy to file taxes ,..,..............
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on March 23, 2025
Posted by: DELZOH
IT WAS AWESOME, WOULD RECOMMEND TO ANYONE TO USE THIS!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip off got have my return
on March 23, 2025
Posted by: Disappointed ripoff
200 bucks plus 35 from the 512 I got back this has turned into a complete rip off it used to be decent just do it with paper and send it in
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Charges You an Arm an a Leg
on March 23, 2025
Posted by: Wooky12
Expensive. Especially since most of the information is imported from the Federal tax return anyways.
Written by a customer while visiting turbotax.intuit.com