Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5 out of 5
4.5
(44,830 Reviews)
Open Ratings Snapshot
Rating breakdown 44,830 reviews
5 Stars
33,469
4 Stars
5,179
3 Stars
2,330
2 Stars
1,466
1 Star
2,386
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Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3 out of 5
3
Good, but....
on March 23, 2025
Posted by: Stephen_D_G
Comprehensive product but I can't stand the constant up-sell. Every 3 screens it want to sell me another product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I dig it
on March 23, 2025
Posted by: NolanDK
Quick, thorough, and easy. Have compared over the years with other tax services and TurboTax has been my go to the last few.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Tricky legal language from Intuit
on March 23, 2025
Posted by: Tricky2025
from KS
The system is easy to use. However, the most difficult part is trying to read the legal language around Intuit trying to trick me into allowing their 3 part companies to have access to my tax information. This causes me to not want to ever use their system again after utilizing it for the past 10+ years.
Don't believe me, try it for yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
taxes finished
on March 23, 2025
Posted by: swimman0147
from boston
Turbo tax is easy to use once you've already used it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is awesome
on March 23, 2025
Posted by: Ofrost
from Maryland
It was easy to use and flagged my errors. I also liked the audit check.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Be wary of your clicks. They'll trick you.
on March 23, 2025
Posted by: JDrudge
from Cheyenne, WY
Easy to use - been using it for years and love that it just imports last year's info, but this year they added the "Live" feature and did their best to trick you into using it. Once you accidently go down that path you have to delete everything you've done and start over. It's way too easy to wind up on that path and way too hard to get off it. Shame on you. It add significant expense to something many of us don't need.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Service
on March 23, 2025
Posted by: J Morrison
Great experience easy filling and quick service overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax too expensive for simple tax form
on March 23, 2025
Posted by: nicks19
Turbo Tax is too expensive for a simple tax form. My dad set up an investment account for me when I was 2. It only has a few thousand dollars in it, and only takes a few seconds to transfer into turbotax, but because I have the account I have to use premium. I'm a student whose federal tax refund was cut by more than half because of a simple transfer of information from my investment account. That money would sure go a long way toward books........if I had been able to keep it.
Written by a customer while visiting turbotax.intuit.com
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