Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Tricky legal language from Intuit
on March 23, 2025
Posted by: Tricky2025
from KS
The system is easy to use. However, the most difficult part is trying to read the legal language around Intuit trying to trick me into allowing their 3 part companies to have access to my tax information. This causes me to not want to ever use their system again after utilizing it for the past 10+ years.
Don't believe me, try it for yourself.
Don't believe me, try it for yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes finished
on March 23, 2025
Posted by: swimman0147
from boston
Turbo tax is easy to use once you've already used it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on March 23, 2025
Posted by: Ofrost
from Maryland
It was easy to use and flagged my errors. I also liked the audit check.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Be wary of your clicks. They'll trick you.
on March 23, 2025
Posted by: JDrudge
from Cheyenne, WY
Easy to use - been using it for years and love that it just imports last year's info, but this year they added the "Live" feature and did their best to trick you into using it. Once you accidently go down that path you have to delete everything you've done and start over. It's way too easy to wind up on that path and way too hard to get off it. Shame on you. It add significant expense to something many of us don't need.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on March 23, 2025
Posted by: J Morrison
Great experience easy filling and quick service overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax too expensive for simple tax form
on March 23, 2025
Posted by: nicks19
Turbo Tax is too expensive for a simple tax form. My dad set up an investment account for me when I was 2. It only has a few thousand dollars in it, and only takes a few seconds to transfer into turbotax, but because I have the account I have to use premium. I'm a student whose federal tax refund was cut by more than half because of a simple transfer of information from my investment account. That money would sure go a long way toward books........if I had been able to keep it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love love love
on March 23, 2025
Posted by: Rac88
Easy and quick as always. They never fail to amaze every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
$35 to direct deposit to my account :-(
on March 23, 2025
Posted by: Tjh85
from New York
Loved the whole process until the end! I’m getting a refund but I’m being charged to have it direct deposited to my own account, but if it goes into an intuit account I wouldn’t?!? Not cool. I’ve used intuit for about 10 years, I think this year I look for a CPA. If I’m paying for the cost of the program and direct deposit I might as well just drop off my receipts to a CPA and not waste my time.
Written by a customer while visiting turbotax.intuit.com