Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,597 Reviews)
Rating breakdown 49,597 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,793
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Really easy
on March 23, 2025
Posted by: Huckleberry255221
Was in sure but easy to follow prompts and got an outstanding return!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax solution
on March 23, 2025
Posted by: RGORDON99
from Port Angeles, WA
The step-by-step guidance makes filing my taxes easy, even when my situation gets complicated. I love how it double-checks everything to ensure accuracy and maximizes my refund. The interface is user-friendly, and the ability to import previous returns saves so much time. Plus, their customer support and expert help options provide extra peace of mind. Highly recommend TurboTax for anyone looking for a stress-free way to file their taxes
Response from turbotax.intuit.comBy TurboTax Care Team, March 26, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2024 Taxes - Chesters
on March 23, 2025
Posted by: Lchester
from Ohio
I believe there were hidden fees at the end that I did not realize until that point. I did not want to delay filing so I went with it, but it was $260 that was deducted from my federal. Not happy that this came at the end of the experience and could not move forward without accepting these charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 23, 2025
Posted by: TA317
quick and easy to use, explains the tax laws well, gives peace of mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Faster than you think.
on March 23, 2025
Posted by: IManBearPig
from Harrison,AR
Loved how fast and painless it was. Just follow the prompts and be patient.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used TurboTax 24
on March 23, 2025
Posted by: TT024
from KY
Very helpful. Straightforward step-by-step assistance.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible - i will never use again
on March 23, 2025
Posted by: Graeme Alderman
Would not efile or correct an error that appeared to be corrected on my state return. I will probably have to go to another accountant to figure this out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful. Walks you through it step by step. I
on March 23, 2025
Posted by: Ababb07
from Tennessee
Very helpful. Walks you through it step by step. I've used CPAs all my life. Very pleased!
Written by a customer while visiting turbotax.intuit.com