Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy to use.
on February 7, 2026
Posted by: Donewitthisyear
from OH
Was very straight forward to complete and file my taxes.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
disappointed
on February 7, 2026
Posted by: disappointed27j918234
from alabama
I could find no way to return to the forms that I needed to correct. It was infuriating to waste time trying to figure out how to access them (Schedule RS). I had to delete my state forms and begin again. What a waste of my time and energy!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 7, 2026
Posted by: StJohn2010
from Joliet IL
i did this before but in Illinois i haven't heard from Health insurance right after i paid turbo tax.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy!
on February 7, 2026
Posted by: emilydio
from washington
Got through very easily. Was guided through everything.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great!!!
on February 7, 2026
Posted by: Vicalma
from New Mexico
Love Turbo Tax, I have used it for the past 10 years and the service has aways been great everytime.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax online is easy to use!
on February 7, 2026
Posted by: lylabean
from AZ
My return is fairly straight forward and I typically use the software but I really like the online version a lot better! Looking forward to using it again next year as I won't have to enter as much information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don pay high fees when you can do it yourself!
on February 7, 2026
Posted by: Weinert
from CA
very easy and can be done by anyone. I paid 500+ for a tax person to file my taxes for me when I could have done them easily on my own.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Happy
on February 7, 2026
Posted by: dianeloc
from New Jersey
I was not happy with turbo tax. I paid for a product to run on my laptop. I was forced to enter everything online. I was forced to agree to allow you to use my information on other products or I could not complete the tax return. I like to have the program on my laptop so I can go in and out when I want and not have my information all over the internet. I also do the tax returns for my 2 daughters. I paid for up to 5 electronic tax returns. I hope that won't be a problem. You make it sound like I got my taxes completed for free. I paid $79,99 for turbotax...it was not free!! I just realized I can't even write this review unless I AGREE to your terms and conditions. UGH
Written by a customer while visiting turbotax.intuit.com