Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(44,893 Reviews)
Rating breakdown 44,893 reviews
5 Stars
33,522
4 Stars
5,185
3 Stars
2,331
2 Stars
1,468
1 Star
2,387
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Problems
on March 22, 2025
Posted by: mdaviszeklawcom
from New York
Difficulty with taxable RMD.
Difficulty with both taxable amount and QCD.
I was surprised to figure out the hard way (had to track down data I thought I did not need) that while I was Standard Deduction federal filer, NYS itemized deductions reduced NYS tax.
Difficulty with both taxable amount and QCD.
I was surprised to figure out the hard way (had to track down data I thought I did not need) that while I was Standard Deduction federal filer, NYS itemized deductions reduced NYS tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Awesome!
on March 22, 2025
Posted by: Jervan27
from Rochester, MN
I have used Turbotax for many years and loved it then and still love it now. Walks me through everything I need and gives me options if i want more help. Their search function for more information is very helpful, very accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We love turbo tax
on March 22, 2025
Posted by: Tabby77
from Louisiana
Have used them for 10 years! Was m super easy and no hassle!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommend!
on March 22, 2025
Posted by: jbop42
from Boston, MA
Easy. Simple. Effective. TurboTax walks you through the process step by step.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax from 1998-2013 A+; Turbotax 2024 F
on March 22, 2025
Posted by: Del67
from Tyler, Texas
I have been using TurboTax SINCE 1998. Never again. First problem was the download. Our desk computer has an mbps of 30 (no, there is no other 0 at the end). My son was kind enough to load it onto a thumb drive for me. Then I was locked out of the icon for three days because Intuit didn't recognize my password. Ironically, I could get into my Intuit and thus Turbotax account through Yahoo. So, all of my info was out in cyberspace but I couldn't access it from my safe at home desktop. This downloaded version was not as familiar as all the 25+ prior versions. I started as I always had and when i came to enter Income, nothing from last year's return had been carried over and it was too late to request that it be done. I found this year's format difficult to navigate. I could not go back and forth from income to deductions easily. I needed a microscope to view the icons on the return to know what to click for the PDF and the print. My printer wouldn't print the return from the screen. I had to save to a PDF first. I spent way too much time reading the help screens on the right and almost all were not helpful. To get a "tax expert", you wanted money. Next year, will probably try H & R Block.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awsome
on March 22, 2025
Posted by: Yogidabear
from CA
Great awesome service and it cant get any easier. Love it!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best out there Turbo Tax
on March 22, 2025
Posted by: EOET
from PNW
Easy, user friendly, I always use Turbo tax to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use turbo tax if u want a hassle free tax file
on March 22, 2025
Posted by: Joestakz505
Very easy to use! highly recommend if you want to file your taxes hassle free!
Written by a customer while visiting turbotax.intuit.com