Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,644 Reviews)
Rating breakdown 49,644 reviews
5 Stars
36,173
4 Stars
6,026
3 Stars
2,814
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TURBO TAX - UNLESS U PURCHASE MAX. HEADACHE
on June 4, 2026
Posted by: Charmed4always
from FL
Not a good experience. but I hate doing taxes. and the FAQ do not give you an understanding of what your looking for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ABORT MISSION!
on June 2, 2026
Posted by: sdoc501
from Dallas, TX
The site said it was free. But then charged me $139 to file. THEN charged me $35 to receive my refund! ABORT MISSION!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great
on June 1, 2026
Posted by: CAB26
from Surprise, AZ
We have been doing for many years and love all the guidance!
Response from turbotax.intuit.comBy TurboTax Care Team, June 4, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on June 1, 2026
Posted by: Carson118329
from California
Thank you so much Turbo Tax for helping me with my federal refund!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 4, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on May 30, 2026
Posted by: Mimisaidit
from RDU,NC
I enjoyed my experience. The accuracy and the little side notes helped greatly.
Response from turbotax.intuit.comBy TurboTax Care Team, June 1, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is very easy to use
on May 29, 2026
Posted by: JohnD57
from Georgia
Its very user friendly and very thorough. I will continue to use this app.
Response from turbotax.intuit.comBy TurboTax Care Team, May 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 years of Turbotax use
on May 26, 2026
Posted by: amoly101
from maryland
As usual TurboTax is quick, efficient, and easy to use.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, May 26, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on May 26, 2026
Posted by: AniesaG1130
from Ca
Cool and fast love turbotax it very self explanatory
Response from turbotax.intuit.comBy TurboTax Care Team, May 26, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com