Year after year, it gets more uncomplicated and more straightforward as the right questions are being asked to move you forward, and the correct info automatically goes into their system due to my employer's connection with QuickBooks. It's difficult not to be satisfied with the process.
Turbo Tax has been doing my taxes for decades. After hiring someone to do them one year and having to remind him of several deductions he should have included, I've filed them myself using TT ever since. I feel safe and secure knowing the math is correct and they will ask me about miriads of info i may not have considered.