Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,131 Reviews)
Rating breakdown 45,131 reviews
5 Stars
33,711
4 Stars
5,209
3 Stars
2,342
2 Stars
1,476
1 Star
2,393
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
#GoWithTurboTax
on March 19, 2025
Posted by: EmmaLeigh922
from Charleston, SC
Very helpful and very easy to use. This is my second year using TurboTax and I've loved them every step of the way!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Still not free, still an utter pain, but here I am
on March 19, 2025
Posted by: An0nym0us1234321
from United States
It's still very important to re-iterate along with thousands of other users. TURBO TAX IS NOT FREE. Turbo tax is a necessary evil in order to deal with this overly burdensome broken tax system. Turbotax should not exist, filing taxes should not exist. I hate all of this.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is too expensive!
on March 19, 2025
Posted by: ElroyBuds76
from Colorado springs
Used the TurboTax app. Easy to use but too expensive. Will use something else next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Watch out for upsell scams!
on March 19, 2025
Posted by: Almerick
from Oregon
Too much misleading marketing. Far to many attempt by Turbo Tax to try and up sell you on unnecessary services. Probably could have done my return in 1/2 the time without all the upselling prompts. If I could have selected 0 stars I would have.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Glitch! How do I delete a bad input?
on March 19, 2025
Posted by: Dlaban
from Missouri
I like TurboTax, have used it for years, but I ran into a glitch this year: I mistakenly added a non-existent pension income and found NO WAY to delete the entry, therefor I could not e-file. I had to print the returns out and file by mail. That SUCKS!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy!
on March 19, 2025
Posted by: Cynthianna
from Minnesota
It was made simple and to the point, easy to understand. Overall two thumbs up.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on March 19, 2025
Posted by: Jim 5511
from Indianapolis
Ease of use. Ease of use. Ease of use. Ease of use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on March 19, 2025
Posted by: Jhwag
Easy to use!! Highly recommend! They walk you thru everything!
Written by a customer while visiting turbotax.intuit.com