Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,598 Reviews)
Rating breakdown 49,598 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Easy
on March 18, 2025
Posted by: Krissyb30
from San Diego, CA
Love how intuitive it is and it guides you through the steps with ease.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year filing with Turbo Tax!!!
on March 18, 2025
Posted by: TheAng777333
from Indianapolis, IN
So quick and easy. If there is something that is not understood I love the fact that I can click on the question mark and it will give you an explanation! I have been using turbo tax for years! I have never had one problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax is overall very good
on March 18, 2025
Posted by: RCH0
from Aurora Colorado
I had trouble filing due to having duplicate 1099 forms, only difference was contract numbers. I had to make slight changes to get it to go through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax does it again!
on March 18, 2025
Posted by: dmoney9
Every year, this platform is easier and easier to use. I feel guided the whole way through. Thank you for investing in development that actually makes tax season less dreadful and more fun!
I understand the service I paid for didn't come with tax expert advice, but I would expect the folks I contacted via the phone to have a bit more clarity and confidence in the answers they were providing. That said, they were lovely humans.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Same bugs pushed forward, added state this year!
on March 18, 2025
Posted by: NoThankYou1234567890
from Springfield, VA
Still issues importing 1099-B and Virginia state return was completely botched. Code 20 amount required no entry, made a dozen times, you’d think the software would handle. Will not correct, and now requires snail mail due to TurboTax bug. Nice work!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Paying to do taxes is garbage
on March 18, 2025
Posted by: Dallas2
from Washington
No one should be charged to file taxes that are required by the government.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
fair
on March 19, 2025
Posted by: Florida Diver
from Sebring, florids
You didn't tell tell me I could use my tablet. I purchased the software twice. In January and then again when I filed, paid again with my refund. Took me twice as long to complete learning new software. I liked the old software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file
on March 19, 2025
Posted by: Caram35
from Texas
Very easy to use. Step by step instructions. Have used them for over 15 years.
Written by a customer while visiting turbotax.intuit.com