Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,598 Reviews)
Rating breakdown 49,598 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Glitchy!
on March 18, 2025
Posted by: Anonymous
Glitchy! Throws errors that are easy fixes but won't let you bypass them! With the monopoly TurboTax has on the market and the fees they charge, these issues shouldn't be happening.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 18, 2025
Posted by: shade589
Made my taxes a breeze! Fast & Easy, the way I like it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to navigate!!
on March 18, 2025
Posted by: JaKM7
from utah
Turbotax makes it easy to file! Their step-by-step process helps out so much. I've used them for years and will continue to!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very Buggy
on March 18, 2025
Posted by: XLTJR
from Pace, FL
Hmm, looks like we hit a slight snag in this section
Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.
I'm guessing I saw this message between 50 and 70 times while filing, often having to re-complete a section multiple times. It took me 4 attempts to pay for the software and 5 attempts to file/transmit.
I tried both chrome and firefox browsers.
Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.
I'm guessing I saw this message between 50 and 70 times while filing, often having to re-complete a section multiple times. It took me 4 attempts to pay for the software and 5 attempts to file/transmit.
I tried both chrome and firefox browsers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fccvv
on March 18, 2025
Posted by: Fcfcc
F corporations who get between the Americans and their tax system. I hope all tax collection buisness go bankrupt.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rejected returns
on March 18, 2025
Posted by: SOOOOO annoying
from Baltimore, MD
I have not been able to file since it keeps being rejected. I am trying to understand the continuous rejection issues but I appreciate the update advising me of it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on March 18, 2025
Posted by: Bsutterfield
from OK
Easy to use! I liked the step by step guide and the review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on March 18, 2025
Posted by: Deeeelll
from Texas
Great easy to use can ask questions or call a representative
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com