Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,174 Reviews)
Rating breakdown 45,174 reviews
5 Stars
33,739
4 Stars
5,213
3 Stars
2,345
2 Stars
1,480
1 Star
2,397
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Recommended
on March 18, 2025
Posted by: Alba2025
Excellent product, highly recommended, especially to those required to file extra schedules.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax telephoned us.
on March 18, 2025
Posted by: Anonymous
from Minnesota
I was stuck after completing all of the information. I efiled twice and it was rejected. Then Yvonne telephoned me. This was without me calling Turbotax. This is impressive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Glitchy!
on March 18, 2025
Posted by: Anonymous
Glitchy! Throws errors that are easy fixes but won't let you bypass them! With the monopoly TurboTax has on the market and the fees they charge, these issues shouldn't be happening.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 18, 2025
Posted by: shade589
Made my taxes a breeze! Fast & Easy, the way I like it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to navigate!!
on March 18, 2025
Posted by: JaKM7
from utah
Turbotax makes it easy to file! Their step-by-step process helps out so much. I've used them for years and will continue to!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very Buggy
on March 18, 2025
Posted by: XLTJR
from Pace, FL
Hmm, looks like we hit a slight snag in this section
Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.
I'm guessing I saw this message between 50 and 70 times while filing, often having to re-complete a section multiple times. It took me 4 attempts to pay for the software and 5 attempts to file/transmit.
I tried both chrome and firefox browsers.
Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes.
I'm guessing I saw this message between 50 and 70 times while filing, often having to re-complete a section multiple times. It took me 4 attempts to pay for the software and 5 attempts to file/transmit.
I tried both chrome and firefox browsers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fccvv
on March 18, 2025
Posted by: Fcfcc
F corporations who get between the Americans and their tax system. I hope all tax collection buisness go bankrupt.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rejected returns
on March 18, 2025
Posted by: SOOOOO annoying
from Baltimore, MD
I have not been able to file since it keeps being rejected. I am trying to understand the continuous rejection issues but I appreciate the update advising me of it.
Written by a customer while visiting turbotax.intuit.com