Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,665 Reviews)
Rating breakdown 49,665 reviews
5 Stars
36,185
4 Stars
6,034
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Manager cleaning service and also employee .
on February 7, 2026
Posted by: Micadi
from Kentucky
I have been using TurboTax more than 7 years, I will recommend anyone who wants to learn how to do their own tax can use Turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
This version needs work.
on February 7, 2026
Posted by: PNWJosh79
from WA
This version of TurboTax was not easy to use. Did not flow well. It did not prompt me to enter income tax info. I had to manually search for that. AI interface was helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on February 7, 2026
Posted by: Sammyli
from california
yes it does and no comment, not interested for commenting
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review issues
on February 7, 2026
Posted by: Bookdweller
from FL
Other than multiple tries to push me into an upgraded product, there seems to be a flaw in the review process. Oddly, a page came up telling me that apparently I did not file with Turbo Tax last year, despite TurboTax accessing my 2024 Turbo Tax file on my computer and pulling that information into my 2025 file. I not only filed with Turbo Tax, I also received email updates about the process from Turbo Tax and received my refund with no issues. Took me a good 10 minutes to get around the problem and continue with the review and file. It was an extremely annoying bump in the process. In all the years I have used Turbo Tax, this is the only time I've had an problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on February 7, 2026
Posted by: Sylver13
from FL
It was easy and simple and very thorough 10/10 would use again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWSOME
on February 7, 2026
Posted by: kCorrales
from Cincinnati, Ohio
IS EASY AND TRUSTWORTHY AND IS EASY FOR ALL THE FAMILY AND GOOD PRICE
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is good
on February 7, 2026
Posted by: Taxes by an expert
from MI
Turbotax is easy to use. The security features assure me that my information will not be jeopardized. Have been using Turbotax for many years. Feel confident information and support through different explanations of various items to submit are very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We genuine appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 7, 2026
Posted by: 1258963
from PA
Got it done at home, Help not having to go to Tax Person
Response from turbotax.intuit.comBy TurboTax Care Team, February 13, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com