Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,598 Reviews)
Rating breakdown 49,598 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on March 17, 2025
Posted by: Tracey8888
Great awesome thanks for your services reliable easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy
on March 17, 2025
Posted by: Whoodewhooo
It was easy to use and made the process simple with being able to pull in my docs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
1099 FEIN 00-0000000 will require "file by mail"
on March 17, 2025
Posted by: jham1668
from CA
TurboTax performs the data collecting portion of tax filing as expected. This year, they check for FEIN values though so if you have any 1099 forms where the payer doesn't have an FEIN value, you'll have to file by mail. I called the payer to ask about this situation and they really do not have a FEIN. The provided 00-0000000 value on my 1099-DIV is correct.
It's a bit tone-deaf for TurboTax to keep suggesting e-file as an option, despite the system's inability to get past this issue. Filing taxes this year feels extremely inefficient. I missing being able to e-file. Not a fan of TurboTax this year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax will squeeze every last dime out of you!
on March 17, 2025
Posted by: SucksALot
from Gas’s Valley CA
I’ll never use turbo tax again. You’ve stolen almost my entire state tax refund to pay for your service. Never again!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time
on March 17, 2025
Posted by: DD240
First time using Turbo Tax. Stumbled a little, but all in all a good experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 17, 2025
Posted by: Anonymous
from Twin falls Idaho
i have used Turbo Tax for about 20 years. it easy and quick
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on March 17, 2025
Posted by: Jildo
Used it for years. Does have pretty high fees but easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 17, 2025
Posted by: Hennessy 25
from CALIFORNIA
Step by step easy to follow , help is always available,
Pros: I moved
Written by a customer while visiting turbotax.intuit.com