Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,598 Reviews)
Rating breakdown 49,598 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is awesome and worth the time
on March 16, 2025
Posted by: Marta1220
from Wilmington, OH
This is my second time using TurboTax and it has been wonderful. It is very easy to follow along with and can answer any questions if you get stuck. I will be using them every time from now on.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Upcharge
on March 16, 2025
Posted by: nonicknameformethanks
from Austin, TX
I am required to file taxes every year by law. This platform tries to upcharge me at every corner. All I am trying to do is abide by the law and submit the information I have received. I am not utilizing any bells and whistles, and yet this year I was forced into a premium payment.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly easy...
on March 16, 2025
Posted by: AP1122
from Monroe, WA
Mostly easy...I had to search and go back for areas the computer skipped, this would have costed me in deductions had i not gone back to find them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 16, 2025
Posted by: Jose27378
Great tool for doing taxes on your own and such an easy process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Over priced
on March 16, 2025
Posted by: Twiggler
from Michigan
Foe being free to file with turbo tax it sure does cost a lot will be the last time I use it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax not as good this year.
on March 16, 2025
Posted by: GpaKen3
from Plymouth, MN
I've always used Deluxe format which included Schedule D only to be in the middle of my return to find out this year's Deluxe version didn't include said Schedule forcing me to upgrade at an added cost. Crummy. The download wasn't as easy as in past years. I should have had to only pay the difference between the deluxe and premium versions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on March 16, 2025
Posted by: Betty Thomas
Every year for the last few years I've did my tax with TurboTax and I've never had a problem I consider them as the best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax
on March 16, 2025
Posted by: Sndkdknbrkldkshvbmzlmdm
from San Antonio Texas
I’ve been using TurboTax to file for my taxes for maybe about five years now if not, this year was absolutely the worst. Every time I got to the end and it kept asking me to type in my name that I could finish and file my taxes it kept saying my name was spelled wrong. I know how to spell my name. I’m looking on turbo and it’s telling me to match it how it spelled it spell right on turbo’s end but for some reason, it just was not working so here I am whole month later actually filing my taxes.
Written by a customer while visiting turbotax.intuit.com