Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,598 Reviews)
Rating breakdown 49,598 reviews
5 Stars
36,145
4 Stars
6,017
3 Stars
2,813
2 Stars
1,794
1 Star
2,829
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Peesy!
on March 15, 2025
Posted by: B559
fast and easy but also thorough. Thank You for another great year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 15, 2025
Posted by: Fine420
Fine fine fine fine fine fine fine fine fine fine fine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on March 15, 2025
Posted by: 00089221
from Missouri
It was very easy and it went smooth as pie and ill use them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on March 16, 2025
Posted by: Paris90
from San Francisco
Overall good experience; Easy to use and navigate.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on March 16, 2025
Posted by: ABBCCJ63628
from Missouri
Process is so easy with Turbo tax… have used for many years and they have always been great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is only good for the 1st time of filing.
on March 16, 2025
Posted by: Kh28love
Wants to charge you for every little thing even when you don't have an income. It blows.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is getting sleazy.
on March 16, 2025
Posted by: BBIllinois
from Illinois, IL
I am really disappointed in the level of in-app promotions. It is getting way out of hand and next year I'm going to explore other options. I think there must have be 15-20 places where I had to reject an offer for something I didn't want. And, worse, a lot of them were very tricky such as places where I had to click 'review and sign' and only then find a place where I can choose 'no thanks'. In a word, this is sleazy. I miss the old TurboTax where I felt I could trust you. The trust is rapidly slipping away.
Lastly, the overall user experience feels like it's declining too. I work in software and I know that user experience takes and investment. I think that, at this point, you think you have a cash cow and think that you can start ripping of your customers. Too bad!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Extra fees
on March 16, 2025
Posted by: MiguelC1995
from Las Vegas
Didn’t like all these extra fees at the end of the submitting process definitely not worth it
Written by a customer while visiting turbotax.intuit.com