Customer reviews from turbotax.intuit.com
TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.5
(45,367 Reviews)
Rating breakdown 45,367 reviews
5 Stars
33,884
4 Stars
5,240
3 Stars
2,354
2 Stars
1,484
1 Star
2,405
Customer Reviews for TurboTax - Online Premium 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Smooth and got human help towards the end
on March 15, 2025
Posted by: EasonS
from Santa Clara, CA
Very smooth but I;d like to have a way to adjust the "details" about each tax form. I mean I understand not many people wanna do it but I do need to adjust a tax form issuer's city and there is no way I can do it. If I can review the forms in the end and correct as I needed that would be good. One big plus is the human help for the AGI... It was different between my 1040 or tax return v.s the transcript from IRS! I have no way to figure this out without the human agent's help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not great
on March 15, 2025
Posted by: glhn
Overpriced and quality had decreased. Not as user friendly as it used to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work
on March 15, 2025
Posted by: Hoomanbean
It is frustrating paying for QB + Turbo tax (now more than twice the cost it was when I started) and still having to manually enter tax return information because the two systems don't work together properly. When information is imported to turbo tax it starts a new entry not combining with the previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to use
on March 15, 2025
Posted by: saradodah
very good site to use cost isnt horrible very helpful when needed and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax easy thank u
on March 15, 2025
Posted by: Anonymous
I love it it was simple and easy and the help on there was awesome I couldn't have done it without turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT makes filing simple!
on March 15, 2025
Posted by: RubyJuly64
from CA
Easy and uncomplicated! Have forms available and you are good to go.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Completely terrible!
on March 15, 2025
Posted by: Terrible waste of time
Absolutelty terrible. I wouldnt recommend this service if you only made a dollar and had 1 w2. I had to correct many automated boxes and it took 4 hrs. I had to redo state and federal many times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TubroTax FTW
on March 15, 2025
Posted by: Anon109r
from Baton Rouge, LA
TurboTax always takes the headache out of filing taxes!
Written by a customer while visiting turbotax.intuit.com